Terms & Conditions

1. Reservations and Payments Booking Confirmation: Reservations are subject to availability and confirmation. Your reservation is confirmed upon receipt of payment or valid credit card details. Payment: Payment is required at the time of booking unless otherwise specified. We accept major credit cards and may require a deposit or pre-authorization to secure your reservation. Cancellation and Modifications: Cancellation policies vary based on the rate and room type booked. Please refer to your reservation confirmation for specific details. Modifications to your reservation may be subject to availability and additional charges. 2. Check-in and Check-out Check-in: Check-in time is 02:00 PM. Early check-in may be available upon request and subject to availability. Check-out: Check-out time is 12:00 PM. Late check-out may be available upon request and subject to availability 3. Guest Conduct Behavior: Guests are expected to conduct themselves in a respectful manner towards staff and other guests. Disruptive behavior, excessive noise, or any conduct deemed inappropriate by management may result in eviction without refund. Damages: Guests are responsible for any damage to hotel property caused during their stay, including but not limited to rooms, furnishings, and amenities. Charges for damages will be applied to the credit card on file. 4. Amenities and Services Use of Facilities: Guests agree to use hotel facilities and amenities responsibly and in accordance with hotel policies. Additional Charges: Optional amenities, services, and activities may be available at an additional cost. Charges for these services will be outlined at the time of booking or upon request. 5. Liability Limitation of Liability: Mystic Moon Hotel is not liable for any loss, damage, injury, or inconvenience caused during your stay, except where negligence on our part is proven. 6. Privacy Policy Personal Information: Use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy. 7. Changes to Terms and Conditions Updates: We reserve the right to update or change these Terms and Conditions at any time without notice. The latest version will be posted on our website, and continued use of our services constitutes acceptance of the updated terms. 8. Contact Us Questions: If you have any questions or concerns about these Terms and Conditions, please contact us at: Mystic Moon Hotel Fulton Street, Cebu City, 6000 Cebu [email protected] 09123456789