Privacy Policy

Malfoy Manor Hotel and Restaurant we are committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website, booking services, and during your stay at our hotel and dining at our restaurant. Information We Collect Personal Information: When you make a reservation, register as a guest, or dine at our restaurant, we may collect personal information such as your name, email address, phone number, and payment details. Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and referring website. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information. How We Use Your Information To Provide Services: We use your personal information to provide you with services such as processing reservations, managing your stay, and providing dining services. Communication: We may use your contact information to communicate with you about your reservations, send you marketing communications (if you opt-in), and respond to your inquiries. Improvement of Services: We analyze usage data to improve our website, services, and offerings to better serve our guests. Disclosure of Information We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below: Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Your Rights You have the right to: Access your personal information. Request correction or deletion of your personal information. Object to the processing of your personal information. Children’s Privacy Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about a child, please contact us so we can delete it. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at: (63) 908 764 9487