Privacy Policy

At EDLABU HOTEL , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you stay at our hotel or interact with our website. 1. Information We Collect We may collect personal information from guests when making reservations, checking in, or during your stay, including: Name Contact details (phone number, email address) Payment information Special requests or preferences Identification details for check-in purposes 2. How We Use Your Information We use your personal data to: Process bookings and reservations Improve guest services and customize your experience Communicate important updates regarding your reservation or stay Comply with legal requirements and ensure the safety and security of our guests 3. Sharing Your Information We do not share your personal information with third parties, except in the following situations: To complete your reservation (e.g., with payment processors or third-party booking platforms) To comply with legal obligations or in response to valid legal requests For necessary hotel operations (e.g., with service providers like housekeeping or catering staff) 4. Data Security We implement appropriate measures to protect your personal data, including encryption and secure storage methods. However, no online or electronic transmission can be completely secure, and we cannot guarantee the absolute security of your information. 5. Cookies and Tracking Our website may use cookies to improve your experience and analyze site usage. You can adjust your browser settings to control or block cookies, though some features of our website may not function properly without them. 6. Your Rights You have the right to access, update, or delete your personal information. To make any requests regarding your data, please contact us at [hotel's contact information]. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. For any questions or concerns regarding your privacy, please contact us at [email protected]