Privacy Policy
Sunlight Hotel ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us.
2. Information We Collect
2.1. Personal Information: We collect personal information such as your name, address, email address, phone number, payment information, and booking details when you make a reservation or check-in.
2.2. Usage Data: We collect information on how you access and use our website and services. This may include your IP address, browser type, pages visited, and the time and date of your visit.
3. Use of Information
3.1. To Provide Services: We use your personal information to process reservations, manage your stay, and provide customer support.
3.2. Communication: We may use your contact information to send you booking confirmations, updates, and promotional offers.
3.3. Improvement: We analyze usage data to improve our services, website, and customer experience.
4. Sharing of Information
4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, email communication, and other business operations.
4.2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
5.1. Protection: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.2. Payment Information: Payment information is encrypted and processed securely.
6. Cookies
6.1. Usage: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences.
6.2. Control: You can choose to accept or decline cookies through your browser settings. Declining cookies may affect the functionality of our website.
7. Your Rights
7.1. Access and Correction: You have the right to access and update your personal information at any time.
7.2. Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.
7.3. Objection: You have the right to object to the processing of your personal information for marketing purposes.
8. Children’s Privacy
8.1. Protection: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
9.1. Updates: We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.