Terms & Conditions

Effective Date: December 6,2024 Welcome to Emji'S Hotel. These Terms and Conditions govern your use of our services, including hotel accommodations, facilities, website, and any other services we offer. By booking a room or using our services, you agree to comply with and be bound by these terms. Please read them carefully. 1. Booking and Reservations -Reservation Requirements: To secure a reservation, you must provide accurate and complete information, including your name, contact details, and payment information. -Booking Confirmation: Once your reservation is confirmed, you will receive an email or notification confirming the details of your stay, including the room type, dates, rates, and any special requests. -Deposit and Payment: A deposit or full payment may be required at the time of booking, depending on the rate type and booking channel. Payment can be made via credit card, debit card, or other accepted methods. -Pricing: Rates are subject to change and may vary based on demand, booking time, and seasonality. Prices quoted at the time of booking are final, except for any taxes or additional fees that may apply. 2. Check-in and Check-out -Check-in Time: The standard check-in time is [Insert Time] (local time). Early check-in may be available upon request, but is subject to availability and additional charges. -Check-out Time: The standard check-out time is [Insert Time] (local time). Late check-out may be available upon request, subject to availability and additional charges. -Identification and Registration: All guests are required to present valid identification (e.g., passport, driver’s license) at check-in. Guests may also be required to complete a registration form. -Failure to Check-in or Check-out on Time: If you fail to check out by the designated time, additional charges may apply. 3. Cancellation and Modification Policy -Cancellation Policy: Cancellations must be made within [Insert number of days] days before your scheduled check-in date to avoid penalties. A cancellation fee may apply depending on the rate plan and the timing of your cancellation. -No-Show Policy: If you do not arrive for your scheduled stay and do not cancel in advance, you may be charged for the first night of your reservation. Modification of Reservation: If you wish to modify your booking (e.g., change dates, room type, etc.), please contact us as soon as possible. Changes are subject to availability and may incur additional charges. -Non-refundable Rates: Some special rates, offers, or promotional packages may be non-refundable. Please review the terms of the specific offer at the time of booking. 4. Hotel Policies and Guest Conduct -Guest Behavior: Guests are expected to behave in a manner that is respectful of other guests and hotel staff. We reserve the right to refuse service, evict guests, or impose penalties for disruptive, unlawful, or inappropriate behavior. -Smoking Policy: Smoking is not permitted inside the hotel or in guest rooms. Designated smoking areas may be provided. -Noise: Excessive noise that disturbs other guests is not allowed. The hotel reserves the right to take action if guests cause disturbance, including issuing a warning or eviction. -Pets: [State your pet policy: e.g., Pets are not allowed unless in a designated pet-friendly room. Service animals are always welcome.] -Lost and Found: Emji'S Hotel is not responsible for any lost or stolen items. However, we will make reasonable efforts to return found items to guests upon request. 5. Use of Facilities and Services -Room Occupancy: Room occupancy limits are determined by room type and local regulations. Unauthorized guests (over the allowed occupancy) may be asked to leave or may incur additional charges. -Access to Amenities: Access to hotel amenities, such as the pool, gym, or spa, may be subject to availability, hours of operation, and additional charges. Please review the amenities and services offered during your stay. -Parking: Parking may be available at an additional cost, and availability is subject to hotel capacity. [If applicable: Valet parking services may be available for an extra fee.] -Wi-Fi: Complimentary Wi-Fi is available in public areas and guest rooms. We are not responsible for any issues related to the quality or availability of the Wi-Fi service. 6. Liability and Disclaimers -Hotel Liability: [Hotel Name] is not responsible for any personal injury, loss, damage, or theft of personal property that occurs on the premises, unless caused by the hotel’s negligence. -Force Majeure: The hotel is not liable for failure to perform its obligations due to events outside of its control, including but not limited to natural disasters, strikes, pandemics, government restrictions, or other force majeure events. -Limitations on Liability: In no event will the hotel’s liability exceed the amount paid by the guest for the specific stay in question. 7. Privacy and Data Protection -Privacy Policy: Your privacy is important to us. We collect and use personal information as outlined in our [Privacy Policy], which is incorporated by reference into these Terms and Conditions. -Data Use: By providing personal information, you consent to the collection, storage, and processing of your data in accordance with our Privacy Policy. This includes sharing your information with third-party service providers for the purpose of fulfilling your reservation and services. 8. Payment and Charges -Authorized Payment Methods: We accept payment by credit card, debit card, or other accepted methods. Payment is due at the time of check-in, or as otherwise agreed. -Incidental Charges: You may incur incidental charges for services such as room service, mini-bar use, or spa treatments. Payment for these charges is due upon check-out. -Tax and Fees: Rates are subject to applicable taxes and fees, which may vary by location and time of booking. Any applicable taxes will be included in your final bill. 9. Governing Law and Dispute Resolution -Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of [Country or State], without regard to its conflict of law principles. -Dispute Resolution: Any disputes arising under or in connection with these Terms and Conditions will be resolved through binding arbitration or in the appropriate court located in [Location]. You agree to waive any right to a trial by jury or class action. 10. Modifications to Terms and Conditions -Changes to Terms: Emji'S Hotel reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and the new terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically. 11. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: [email protected] Phone: +63 917-000-0000 Mailing Address: Pob. South East Zone Lemery, Iloilo