Privacy Policy

"In APRIL'S HOTEL, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or stay at our hotel." 1. Information We Collect Personal Details: "When you make a reservation, check-in, or interact with us, we may collect your name, address, phone number, email address, date of birth, and other contact information." Mode of Payment: "We accept Card/Online payment details such as credit card numbers, billing address, and other financial data for booking purposes." Stay Details: "Information regarding your booking, check-in/check-out dates, preferences, room type, and other service requests." Usage Data: " Data about how you interact with our website and services, including browsing history, pages visited, time spent on the site, and device information." Communication Data: "Information you provide when contacting us or responding to surveys or feedback requests." 2. How We Use Your Information - To process and manage your reservation, check-in/check-out, and payment transactions. - To provide and personalize your stay, including room preferences, special requests, and amenities. - To improve our services, websites, and overall guest experience based on feedback and usage data. - To comply with legal obligations, such as tax reporting or security regulations. - To prevent fraudulent activity or unauthorized access to our facilities. 3. Sharing Your Information Service Providers: "We may share information with third-party companies who assist in operating our hotel and website, such as payment processors, marketing agencies, or customer service providers. " Business Transfers: In the event of a merger, your personal information may be transferred as part of that transaction. We will notify you of any such change via an updated Privacy Policy. Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as subpoenas or court orders. 4. Data Security We take the security of your personal information seriously. We use a variety of security measures, including encryption, firewalls, and secure data storage systems, to protect your information. However, we cannot guarantee absolute security. 5. Your Rights Access: You can request access to the personal information we hold about you. Correction: You can request that we correct any inaccuracies in your personal information. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in emails or contacting us directly. To exercise any of these rights. 6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website. 7. Children's Privacy Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. We will take steps to delete that information. 8. Changes to This Privacy Policy "We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on our website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes." 9. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: APRIL'S HOTEL Guimbal, Iloilo Brgy. Icocolo Phone: 987654321 Email: APRIL'S [email protected]